NEED ASSISTANCE? WE’RE HERE TO HELP.
Common Questions & Answers
What is SexCinema.com?
SexCinema.com is a streaming site built for a cinema-style viewing experience with organized categories and smooth playback on modern devices.
How do I start watching?
Sign in to your account, select a title, and press Play. For best results, use an updated browser (Chrome/Firefox/Edge/Safari) with cookies and JavaScript enabled.
Why won’t a video play?
Most playback issues are caused by browser settings or blockers. Try:
- Refresh the page and sign out/in
- Disable VPN/proxy temporarily
- Disable ad blockers/privacy extensions for SexCinema.com
- Clear cache/cookies, then restart your browser
- Try another browser or device
- If it still fails, contact Support with your device, browser, and the video link.
Why does the video buffer or change quality?
Streaming quality adjusts to your internet speed. To improve playback:
- Close other downloads/streams
- Move closer to your router (or use Ethernet)
- Restart your router/modem
- Try a different network (hotspot vs Wi-Fi)
- If quality options are available, lower the quality and let it stabilize.
Can I resume a video where I left off?
If you’re signed in, playback progress may be saved so you can continue later. If the resume isn’t working, it’s often because cookies are blocked or your browser is in strict privacy mode.
Devices & TV Viewing
Can I watch on my TV?
Yes. The easiest options are:
- Chromecast
- AirPlay
- HDMI from a laptop
- Some Smart TV browsers have limited support, so casting from a phone/computer is usually the smoothest experience.
How do I cancel my membership?
You can cancel from Account → Billing / Membership while logged in. After canceling, you should see an on-screen confirmation (and sometimes an email confirmation depending on your settings).
I don’t recognize a charge—what should I do?
Contact Support as soon as possible with:
- Charge amount and date
- The billing descriptor shown on your statement
- The email address(es) you may have used
- Support can help locate the account and explain the charge.